The Development of Integrated Inter and Intra Domain Management Services

With the deregulation and globalization of telecommunication markets, service provider management systems are required to inter-operate and cooperate with other (possibly competing) service providers and customer management systems. Speed of deployment, ease of reuse of existing components and co-operation across organizational boundaries are vital for management systems to succeed in such an open service market. This requires a significant change in the way management systems are modeled and developed. This paper presents a design process which is customized to support the analysis and development of multi domain management systems. It also supports the development of management systems internal to a service provider and assists in the development and deployment of reusable components. The design process was trailed and validated by its application in the development of software in a multi domain management research project.